PMI Scheduling Professional Certification (PMI-SP) Practice Exam

Which communication model suggests a more interactive process involving feedback?

1. Linear model

2. Data analysis model

3. Multi-directional model

4. Passive model

The correct answer is: Multi-directional model

The multi-directional model of communication highlights the interactive nature of communication, emphasizing the importance of feedback between the sender and the receiver. Unlike the linear model, which represents a one-way communication flow with no room for interaction, the multi-directional model recognizes that communication can occur in multiple directions. In this model, both parties are engaged in a dialogue, allowing for real-time responses, clarifications, and adjustments based on the feedback received. This model is particularly relevant in project management and scheduling, where clear communication and feedback loops are essential for coordinating tasks, addressing issues, and ensuring alignment among team members and stakeholders. By fostering a multi-directional flow of information, project managers can build stronger relationships and more effective collaborative processes, leading to better project outcomes. In contrast, other models like the linear and passive models do not incorporate this essential aspect of feedback, which is crucial for dynamic and effective communication in a project environment. The data analysis model, while valuable for interpreting information, does not focus on the interactive communication process itself.