PMI Scheduling Professional Certification (PMI-SP) Practice Exam

Who is the primary audience for the Management Summary at Level 2?

1. Customers

2. General Managers

3. Sponsors

4. Program or Project Managers

The correct answer is: Customers

The primary audience for the Management Summary at Level 2 is customers. This summary is designed to communicate essential project information in a way that is easily digestible for stakeholders who may not be involved in the day-to-day operations or intricate details of the project. Customers are often interested in high-level insights such as project progress, outcomes, benefits, and alignment with their requirements. The Management Summary serves to keep customers informed and engaged without delving into the technicalities that would be more relevant to a project manager or team member. General Managers and program or project managers would typically engage with more detailed reports and dashboards that provide operational insights, while sponsors may focus on strategic alignment and funding aspects. By targeting the Management Summary to customers, the project team ensures that they maintain transparency and foster trust, which is crucial for the project's success and ongoing customer satisfaction.